Frequently Asked Questions

Q: What does a typical project look like?

1. **Discovery Call (30 min, free)** – We understand your problem 2. **Audit or direct prototype** – Depending on use case clarity 3. **Development in sprints** – Regular feedback, full transparency 4. **Go-Live & Training** – Your team can use the agent 5. **Operations (optional)** – We handle ongoing operations

Q: How long does development take?

**Audit:** approx. 1 week **Prototype / MVP:** 2-4 weeks **Custom Development:** 1-3 months The exact duration depends on complexity. After the Discovery Call, we can give a realistic estimate.

Q: What do you need from us?

• Access to relevant data sources (documents, databases, APIs) • A contact person for domain questions • Feedback in regular review meetings You don't need to be an IT expert – we'll guide you through the process.

Q: What does an AI Agent project cost?

**Audit & Strategy:** from CHF 4'500 **Prototype / MVP:** from CHF 12'000 **Custom Development:** Individual Quote **Operations:** On request Exact costs depend on complexity, integrations, and scope. After the Discovery Call, you'll receive a transparent proposal.

Q: Are there ongoing costs?

Yes, two types: **1. API costs:** Using AI models (Claude, GPT, etc.) incurs ongoing costs. These are usage-based and typically range from CHF 50-500/month depending on volume. **2. Operations (optional):** If we handle operations (monitoring, updates, optimization), this is provided on request as a monthly mandate.

Q: Who pays the API costs?

Usually the customer. You have your own account with Anthropic (Claude) or OpenAI (GPT) and maintain full control over usage and costs. For Operations mandates, we can also handle this for you.

Q: When does an AI Agent pay for itself?

Often faster than expected. For example: **Support Agent:** An employee costs approx. CHF 85,000/year (including social costs). The agent handles most of the routine tasks. With a relief of e.g. 60%, this represents a value of over CHF 50,000/year. **Investment:** The development and operation of such a system depend heavily on the scope. However, since the agent works 24/7 and requires no retraining of new team members in case of turnover, the investment often pays for itself within the first year. **ROI:** In many projects, we reach break-even after just 6-12 months. After that, you benefit from annual cost savings and immediate scalability.

Q: What about data privacy?

Privacy is not an option for us; it's the foundation. As a Swiss company, we rely on: **Enterprise Cloud:** Using models with dedicated privacy guarantees (no training on your data). **Local Execution:** For maximum security, we run the AI entirely on your infrastructure (On-Premise) – so no data leaves your network. **Swiss Hosting:** Wherever possible, we use hosting locations in Switzerland.

Question 1

What does a typical project look like?

Answer

1. Discovery Call (30 min, free) – We understand your problem

2. Audit or direct prototype – Depending on use case clarity

3. Development in sprints – Regular feedback, full transparency

4. Go-Live & Training – Your team can use the agent

5. Operations (optional) – We handle ongoing operations

Question 2

Do I need an audit first?

Answer

Not necessarily. If you already have a clear use case, we can start directly with a prototype.

We recommend the audit if:

You have multiple possible use cases and want to prioritize

You're unsure if AI Agents are right for your problem

You need a solid decision basis for your management

Question 3

How long does development take?

Answer

Audit: approx. 1 week

Prototype / MVP: 2-4 weeks

Custom Development: 1-3 months

The exact duration depends on complexity. After the Discovery Call, we can give a realistic estimate.

Question 4

What do you need from us?

Answer

Access to relevant data sources (documents, databases, APIs)

A contact person for domain questions

Feedback in regular review meetings

You don't need to be an IT expert – we'll guide you through the process.

Question 5

Do you work remotely or on-site?

Answer

Both. Most projects run remotely (workshops via Zoom/Teams). For kickoff meetings or important presentations, we're happy to come on-site – anywhere in Switzerland.

Question 6

What does a typical project look like?

Answer

1. Discovery Call (30 min, free) – We understand your problem

2. Audit or direct prototype – Depending on use case clarity

3. Development in sprints – Regular feedback, full transparency

4. Go-Live & Training – Your team can use the agent

5. Operations (optional) – We handle ongoing operations

Question 7

Do I need an audit first?

Answer

Not necessarily. If you already have a clear use case, we can start directly with a prototype.

We recommend the audit if:

You have multiple possible use cases and want to prioritize

You're unsure if AI Agents are right for your problem

You need a solid decision basis for your management

Question 8

How long does development take?

Answer

Audit: approx. 1 week

Prototype / MVP: 2-4 weeks

Custom Development: 1-3 months

The exact duration depends on complexity. After the Discovery Call, we can give a realistic estimate.

Question 9

What do you need from us?

Answer

Access to relevant data sources (documents, databases, APIs)

A contact person for domain questions

Feedback in regular review meetings

You don't need to be an IT expert – we'll guide you through the process.

Question 10

Do you work remotely or on-site?

Answer

Both. Most projects run remotely (workshops via Zoom/Teams). For kickoff meetings or important presentations, we're happy to come on-site – anywhere in Switzerland.

FAQ

Frequently Asked Questions

What does a typical project look like?

Do I need an audit first?

How long does development take?

What do you need from us?

Do you work remotely or on-site?

FAQ

Frequently Asked Questions

What does a typical project look like?

Do I need an audit first?

How long does development take?

What do you need from us?

Do you work remotely or on-site?